Terms of Service

These Terms of Service (“Terms”) govern your access to and use of SteadyPortal and its digital illustration courses, downloads, and related services (“Services”). Please read carefully. A plain-language explainer is available as an optional companion to the legal clauses.

Plain-language explainer

1. Acceptance

By accessing, browsing, or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and any applicable policies referenced herein. If you do not agree, do not use the Services.

2. Accounts

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account. You agree to provide accurate information and keep it updated.

3. Purchases

Pricing is displayed in USD unless otherwise stated. Taxes, duties, and fees may apply based on your location and payment method. You authorize us (or our payment processor) to charge the payment method you provide for your purchase.

4. Refunds

We offer a 14-day money-back guarantee on new purchases, unless a different policy is stated at checkout. To request a refund, contact support within 14 days of purchase with your order details. Refund eligibility may be limited in cases of fraud, abuse, or repeated refund requests.

5. Content and License

Course materials, videos, downloads, and related content are licensed, not sold, to you for personal, non-transferable use. You may not resell, sublicense, publicly share, redistribute, or make the content available to others, except as explicitly permitted in writing by SteadyPortal.

6. Modifications

We may modify these Terms from time to time. Changes are effective when posted on this page. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

7. Prohibited use

You agree not to misuse the Services, including attempting to gain unauthorized access, interfering with the platform’s security or performance, infringing intellectual property rights, or using the Services for unlawful purposes.

8. Disclaimers and limitation of liability

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, SteadyPortal disclaims all warranties and will not be liable for indirect, incidental, consequential, special, or exemplary damages arising out of or related to your use of the Services.

9. Termination

We may suspend or terminate access to the Services if we reasonably believe you have violated these Terms or if required to comply with applicable law. You may stop using the Services at any time.

10. Contact

If you have questions about these Terms, contact SteadyPortal Support at +1 (415) 907-2846 or [email protected].